Replacements And Refunds

We gladly accept returns and exchanges. Contact us within 14 days of delivery. The item must be returned in unused, undamaged condition in its original box. If the item is not returned in its original condition, the buyer is responsible for any loss in value.


1. RETURNS:
If for any reason you are not satisfied with your purchase, full refund minus shipping costs is available. Once your return is received and inspected we will reimburse you within 5 business days.


 2. EXCHANGES:
If you do not feel comfortable in your chosen size you can replace shoes within 14 days from the date of delivery.
Upon receiving any product(s) from you for exchange, we will send you back the products(s) in their requested new size(s) FREE OF CHARGE. 


 3. ITEMS ON SALE:
At this moment items on SALE cannot be refunded, only exchanges please. Returned for store credit is available.
Upon receiving any product(s) from you for exchange, we will send you back the products(s) in their requested new size(s) FREE OF CHARGE.


 4. CANCELLATION: 
You can cancel your order in the next 8 hours after you make the payment. After that it will be too late, because the order is processed and we can not accept your request.


 5. NON-REFUNDABLE COSTS:
Original shipping costs are non-refundable. Standard delivery cost are $16


 6. CONDITIONS OF RETURN
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 
Return Address:
Crupon Lab ltd.
1421 Sofia, Bulgaria,
15 Stoyan Zaimov Str.
Bulgaria